Classifications
Governance & Executive Support Officer
Job Advert
Governance & Executive Support Officer - Swyddog Llywodraethu a Chymorth Gweithredol
The Opportunity
This is a great opportunity for a Governance & Executive Support Officer to join part of a team of governance and executive support officers, who wants to make a real difference to communities across Wales. This role will be working closely with senior leaders in a position that is varied, interesting, and important to how we run things.
Who are we looking for?
We’re looking for someone who is genuinely interested in what we do and wants to make a positive difference. This role is all about supporting our Executive Directors, so it is important to understand the fast-paced nature of their work and take pride in offering high-quality support.
You will need to be organised, confident using technology, and comfortable working in a busy environment and juggling different tasks. Being good with numbers, detail-focused, and able to carry out research or put together reports and presentations will really help you succeed.
Strong communication skills are key. You will be working closely with our Executive Directors and Senior Leadership Team, so being able to build good relationships, make sound decisions, and help others stay on track is essential.
If you are someone who enjoys variety, likes solving problems, and wants to be part of a team that is working to improve lives across Wales, we would love to hear from you.
What you will be doing?
This dynamic and highly visible role, based in our Cardiff head office, sits at the heart of the organisation. It provides vital support to our Executive Directors through effective diary coordination, meeting organisation, and ensuring timely completion of follow-up actions. This helps our leadership team stay focused, informed, and well-prepared.
A key part of the role involves supporting governance processes, including the smooth running of Board and Committee meetings. Responsibilities include preparing agendas, collating and distributing papers, and producing accurate minutes that reflect our commitment to professionalism and quality.
Acting as a central point of contact for the Executive Team, the role requires regular liaison with internal and external stakeholders. Clear, timely, and professional communication is essential, along with the ability to build strong working relationships and maintain confidentiality.
Research and analysis will be required to support strategic decision-making. Preparing briefings, reports, and presentations with clarity and precision will contribute to the effectiveness of the Executive Team.
Collaboration with colleagues across the organisation is key to delivering corporate projects and initiatives that align with our mission and values. Maintaining accurate records and ensuring compliance with governance frameworks, policies, and procedures is also a core part of the role.
There is also scope to contribute to continuous improvement by identifying opportunities to streamline processes and enhance the effectiveness of executive and governance support. Initiative and fresh thinking will help shape how we work and deliver value across the organisation.
Who are Wales & West Housing (WWH)?
We are one of the leading housing providers in Wales; providing affordable homes and services to more than 24,000 residents in over 12,500 properties across Wales. We formed a Group company in 2011, to include Cambria Maintenance Ltd. We employ over 450 staff at WWH and over 190 staff in Cambria, making us a major Welsh employer. As an organisation we adopt a systems thinking approach to the way we manage and deliver our services across the Group; it underpins the way in which we operate.
Are we right for you?
Our recruitment process is equally about you seeing if you fit with us, so we encourage you to have an informal conversation about the role before applying. For more information about the role, please contact Leynie Pearn, Director of Corporate Services on Leynie.Pearn@wwha.co.uk
For further information about the role please view the Role Profile in the attached recruitment pack.
What’s in it for you?
In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. You’ll enjoy:
- Salary £39,341 - £43,821 per annum.
- Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.
- 25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as, time off for volunteering, health screening and more.
- 9 Bank Holidays per annum, including an extra day at Christmas.
- Opportunities to develop and grow.
- Regular feedback, training and support from your manager and team.
- Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.
Apply now
Applying is easy, just click the blue button below and upload your CV and cover letter answering the following questions:
• Why are you interested in the role?
• Any relevant skills, knowledge and behaviours that make you suitable for the role, including some examples of any relevant experience, qualifications or training.
Applications are being accepted via our online application process only, unless a disability makes this more difficult. If this is the case or you require any more information about the application process, please contact the Human Resources Department on 07970675480.
If you cannot attend the advertised assessment date(s) please indicate this in the appropriate section in the application form. Please be aware that we may not be able to change the date of the assessment or interview if you are shortlisted.
We do not pay any expenses for interview/assessment days.
The equal opportunities information requested is for monitoring purposes only, in line with our commitment to equality and diversity, and will not affect the outcome of your application.
It is your responsibility to ensure that we have received your application. If you do not receive confirmation of receipt of your application from us within 24 hours of sending, please call 07970675480 to make sure it has arrived.
Key dates
Closing date for applications: Sunday, 31st August 2025
Assessment Date: Wednesday 10th September 2025